Mail Server Hosting - Deadline & Service Fee Announcement


Mail Server Hosting - Deadline & Service Fees Announcement

Greetings from Submerce Support,

As a current subscriber of the Mail Server hosted by Submerce, please be advised that our hosting policies have changed:

- Submerce will no longer offer mail server hosting, effective 01/10/2012

- Mail Server hosting will be turned off on 01/10/2012. Please make arrangements for a new mail server to be configured for your domain and confirm that it is running properly prior to that date. 

- Clients who wish to continue to use our mail server for email hosting will incur a $25 per month service fee for hosting.  Support for mail server configuration and maintenance will be billed at 2012 technical support rates.

In order to assist you with this change, we've written the following Knowledge Base articles for your reference, which are available by logging into our support portal: Mail Server Requirements, Mail Server Settings and Configuring a GoDaddy Mail Server(Optional)

If you have any questions regarding the deadline or service fees mentioned above, please contact us via the
Submerce Support Site or call 707-255-4393 ext 3 and we will be happy to assist you with this transition.  

Please feel free to contact us if you have any questions.

cheers,

Submerce eBusiness Solutions
support@submerce.com

Delivering revolutionary eCommerce // OMS // POS // Club Management // CMS // CRM Solutions
Napa Office 707.255.4393 ext 3  //  Oregon Office 971.238.0544  //  Fax 707.286.5519

Need Support?  Give us a call at 707-255-4393 or 971-238-0544   Join Submerce on Facebook  Questions?  Checkout the Submerce FAQ's  Find the Submerce Solution right for you!  Watch a Submerce Demonstration or Reserve a spot at one of our upcoming events!


Regular Business Hours: Monday through Friday, 8:30am through 5pm.  

*  Please review your contract for emergency technical support definitions and fees. 

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Thursday, December 22, 2011 9:00 AM